| Report a Building Problem
SMPH Facilities Group Directions for Using Maintenance Direct
The SMPH Facilities Group has recently implemented an on-line, web-based Maintenance Direct Program. However, if the work order, maintenance request, etc. you need to submit is of an emergent nature, do not use this Maintenance Direct Program. In any and all emergency cases, please call campus Central Answering & Reponse Service (CARS) at 263-3333. A trouble (service) call will be generated and routed to the appropriate department responsible. You can click on this link http://www2.fpm.wisc.edu/ppnew/cars/process.htm
for more information regarding CARS.
Step by step directions on how to properly submit any building work orders, maintenance requests, etc, using Maintenance Direct are as follows:
Step 1: Please click on this link: http://MySchoolBuilding.com
--Once you get to the site, it will ask you for the Organization Account Number and that number is: 540915174.
-- Next, it will ask you to type in your email address. NOTE: If this is your first time to the site, you will get the following prompts:
** We cannot find the indicated email address
** Please either correct the email address or enter your last name below if you are a new requester
** Enter your last name and click Submit
** The next menu will come up with your first and last name and your email address.
** At this point, ensure you fill in the Phone Number (include all seven digits). You can fill in a pager number and cell phone number if you desire but it is not required.
NOTE: This information will be saved after you submit your first request so when you access the site again in the future, you will not have to enter this information. Click on Submit when completed.
Step 2: Enter the Location. Ensure you fill out the appropriate blocks (utilize the drop downs (pull down menu) to assist with Location and Area). It is imperative that you fill in the Area/Room Number. If you know that this area has repeat requests, check the box that states: Yes, remember my area entries for my next new request entry. However, if you submit request for various locations, do not check this box.
Step 3: Enter the description of the work order, maintenance request, etc. Be as specific as you can.
Step 4: Enter Submittal Password (smph – case sensitive) and click on Submit.
That is it. Once you click on Submit, your request is then routed to the Facilities Group for further dissemination.
If you have any additional questions and/or concerns, please contact the following SMPH Facilities Group members:
John Mulcahey jmulcahey@wisc.edu 265-2234
Don K. Braxton dbraxton@wisc.edu 261-1898
Eric Lane ewlane@wisc.edu 206-3096
Rich Murray rpmurray@wisc.edu 261-1916
|
